For someone looking for a web design firm, how a website is developed might seem meaningless. Who cares, so
long as it works?
Yet how well a website works can be measured in part by the costs associated with it. The direct cost is the total
price for the initial project. The indirect costs consist of secondary expenses related to ongoing
marketing and support during the lifetime of the website.
costs and improve quality. The first is an internal process that starts before the client ever arrives. The second
process begins at the first client meeting as we discover the projects specific requirements.
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